RMA Request Form | Barcode Verifiers

Please fill out the form below if you are having a problem with your verifier and would like to send it in to be diagnosed and repaired.

Your message was sent successfully. Thank you for contacting Webscan, Inc. A represenative will reply shortly with your return authorization number. Your Name * Company Name * Your Email * Subject Can you turn your unit on? * Yes, my unit will turn on. No, my unit will not start up. Reason for the return, please describe the symptoms: * Please describe in as much detail as possible. If you have any evidence of a problem, please send it in along with the verifier. Has this problem occurred more than once? If so how often does it occur? Can you show us the problem? I will include barcode samples I will included printed reports that shows the unexpected results I will send a debug file I don't have a way to show you the problem Verifier Serial Number * You'll find this number on a white label, usually under the unit. The serial number begins with TC and is followed by 10 digits. Phone Number * Timeline Please tell us a little more about how soon you need your unit back, what method you would prefer to have it shipped back and any additional information you feel we should know.