New products returned to the factory within 14-days of receipt and in like new condition and packaged in the original packaging will be refunded or credited at full price minus shipping.
Products returned after fourteen days will be refunded or credited with a 15% restocking fee.
Units older than 45-days are not eligible for a refund.
If a unit is returned and found to have damaged and/or scratched parts, the value of the parts and labor required to bring the verifier back to a like new condition will be deducted from the refund or credit.
Note: The 14-day return period is from the date of customer’s receipt of merchandise to the return ship date.
Calibration cards are not eligible for a refund, exchange or credit.
For more information, please contact: firstname.lastname@example.org
To request an RMA please click here.